Service Support

Send your products to us at our head office in Birmingham for test analysis and repair. If we can’t help, we will coordinate all repairs with the manufacturer on your behalf. You will always be given a full quote before any work is administered.

We can provide a comprehensive and highly skilled test service to assist you with inspection, test and maintenance checks. Using micro processing technology our test rig equipment is state of the art, if we can’t test it then we can advise you of the best options for all your meter and ancillary products.

A technical support person is available to work in partnership with you for onsite training, technical issues and project development whether on site or at your client’s location. We will provide you with feedback and advice on a variety of products, services and ideas. Tell us what you need and let us do the rest.

Precision metering is vital when planning the implementation of remote and data-logging energy solutions. From the adaptation of old meters to SMART meters or the replacement of new meter, into multi-site locations, we can help. Talk to our technical team
for advice on energy consumption and data transfer.

As well as onsite support we can help you with the most common technical meter issues by telephone or by email. Whether you are looking for advice on the most appropriate meter, want to ask about compliance, cost components of metering and advanced metering systems or need installation advice, we are here to help.

Our training team will deliver a course that is appropriate to your needs. We deliver training across many areas for operatives working in the field or at trade counters. We will help you to develop the knowledge and skills needed for correct installation, exchanging, testing & commissioning of a portfolio of meters plus instruction for on-going checks.